Please help with a few teething problems Geocraft V2

Hello Wordpress Support,

Please can you help with the following;

a) Contact form showing "Input error: k: Format of site key was invalid"

b) Homepage Slider static and not moving or does it remain still in Geocraft V2?

c) SEO Yoast written on one page then appearing on another under a completely different business listing, can this be solved please?

d) Cannot seem to get Paypal payments to work as no option to continue to pay, just says listing submitted and that's it. Please can you help?

e) Advertisement banners header & in listing - How do we set for only the home page, blog and main list of many listings as I do think the businesses would like an advertisement banner for another business in their whole page advert. Can this be set at all please?

f) Would you like to make this listing featured?
Yes‚ feature this listing on homepage slider. £0
Yes‚ feature this listing on categorypage slider.£0

The above not showing cost though set when you add a listing the cost does not appear, please help?

g) First Footer widget showing on some of the menu pages but not on All Listings, Premium listings,Add a listing or on whole page business adverts. please advise?

I must admit I did not expect to experience so many issues after paying for this theme and thought thigs would run much more smoothly. I do very much hope you can help.

Best Wishes


-

 

Hi,

Greetings from InkThemes,

It would be our pleasure to serve you.

Regarding your first issue related to contact form please follow the video link given below for solution: -
http://screenpresso.com/=AZmpc

Regarding all your other issue, believe me, it's very easy to fix everything. But before that could you please provide us URL of your website along with some edited screenshot so that we can assist you accordingly?

Thanks & Regards!
Nitin
InkThemes.com

 

Hello Nitin,

Thank You I have solved this issue from a previous thread but Thank you for the assistance.

Do I send a screenshot & URL to an email or private message on here please?

Many Thanks

 

Hi,

If it's not an issue for you, you can send it on this forum itself.

We will try to resolve your issues as early as possible.

Thanks & Regards!
Nitin
InkThemes.com

 

Thank You Nitin

This is the slider issue, just listing static and one row upon another - please can you help ?

URL: http://www.climbclassifieds.co.uk/#sthash.D6d2NKpG.dpbs

 

Please can you help as soon as possible

 

Hi,

Greetings from InkThemes,

I understand your concern. Believe me, we are always with you to fix any of your issues.

Please paste the code given below in Custom CSS section
(Appearance -> Theme Options -> Styling Options -> Custom CSS) of your dashboard.

Code:

.jcarousel-skin-tango .slider-item {
        width: 244px !important;
    }

Hope it will resolve your issue.

Regarding all your other issues, I found that it requires some customization in the source code of the theme.
So, send us your website WordPress login details at [email protected] along with the thread link.

We will try to fix all your issues, and get your website running smooth as soon as possible.

Thanks & Regards!
Nitin
InkThemes.com

 

Hi Nitin,

Thank You, I placed the code where instructed but it didn't work I'm afraid

Just in case others have same issue and want to use the code

It is actually

(Geocraft Settings -> Theme Options -> Styling Options -> Custom CSS) of your dashboard.

Well it is in my Version 2 anyhow

Do I need to send details in so you can change code ? Is there no option to send whole downloaded file again to try if this solves all the issues?

Best Wishes

 

Unless you mean Appearance then choose Edit CSS do you ?

 

Hi,

I understand your concern, but the option to send the whole downloaded file again will not solve your issue.

Solving your issues are very easy for us, as we can check and manipulate the code at our end, for which, we need your dashboard login details.

Rest assured, we are waiting with the solutions to implement as soon as we receive your details.

Looking to hear from you soon.

Thanks & Regards!
Nitin
InkThemes.com

 

Hello Nitin,

I have emailed you the details, I hope you have received them ok ?

Best Wishes

 

Hi,

I regret to inform you that we haven't received any email regarding your issue. Please re-send it the same address as mentioned in the previous thread.

Also, kindly provide me your e-mail id, so that I could search it again specifically.

Looking forward to hear from you soon.

Thanks & Regards!
Nitin
InkThemes.com

 

I've sent again

Email ID - please explain?

 

Hi

We got your username and password, but I think you forgot to send the WordPress login URL.

We are waiting for it to workout on your issue immediately. Please send the WordPress login URL also

Looking forward to hear from you soon.

Thanks & Regards!
Nitin
InkThemes.com

 

Hello,

We have successfully received your query and is being forwarded to our developers,

As InkThemes has been receiving high volume of support requests our developers are busy at this moment, I will try to pull them on your issue and will get back to you with positive response ASAP.

Hope you understand..

Your patience will be highly appreciated,

Thanks & Regards!
Nitin
InkThemes.com

 

All sent I hope , many thanks

 

Looking at your site you only have 4 premium listings to display so the slider won't move across at all.

Otherwise it looks like the basic sites are meant to look and is certainly very similar to mine at http://www.inboston.co.uk

 

Thank You Rogerb - good to know! So it takes a few more listings for it to start to move! ermmmm wonder why I wasn't told that at first

Did your paypal work OK as now having trouble with this aspect too

I appreciate you taking the time to reply, Thanks again

 

Hi,

Greetings from InkThemes,

You would be excited to know that we are here with the solutions to all your issues. So, we would be guiding you step-by-step in the order of your queries.

a) Contact form showing "Input error: k: Format of site key was invalid" ----- SOLVED

b) Homepage Slider static and not moving or does it remain still in Geocraft V2? ----
It's important for you to know that you are facing the slider issue because of a plugin "Ultimate Social Media PLUS" that you have installed. It was the root cause of the conflic. At present, we have deactivated it. We have tested it at our end also. Slider is working normally as per your requirement.
Your issue is now solved.

c) SEO Yoast written on one page then appearing on another under a completely different business listing, can this be solved please?
There was a code snippet that was creating the meta-data which was creating the trouble for "Yoast SEO plugin" to function. However, we have tried to minimize the issue to the maximum possible level.
Hope it will resolve your issue.
If you still face the issue, please contact the plug-in author.

d) Cannot seem to get Paypal payments to work -----
Considering your issue, we have created a new paid listing and have done the process of payment using the PayPal sandbox feature. It was working fine, without any issue. For your satisfaction and confirmation, we have attached a video, to how to add listings and make payment. Please follow the video link given below: -
http://screenpresso.com/=1376d




Hope it will resolve your issue.

e) Advertisement banners header & in listing ------
This is very easy to be done. All you need is to enter your code for Header and Listing banner under (GeoCraft Settings->Theme Options->Ad Settings). Please follow the screenshot given below.
View attachment 9040

Hope it will resolve your issue

f) Would you like to make this listing featured-----

It's one of the easiest task to perform. All you need is to follow these steps:-

• Go to (Business Listings-> Business Listings) from the dashboard panel.
• Select any of the listings and click on 'edit'.
• Next scroll down, under 'Feature This Listings', make sure to tick mark both the options 'Feature on Home Page Slider' & 'Feature on Category Page Slider'.
• Click on 'Publish'.

Please follow the screenshot given below.


Hope it will resolve your issue

g) First Footer widget showing on some of the menu page ------
Go to Appearance-> Widgets, select the appropriate widget from the list of Available Widgets and drag-n-drop it to the First Footer Widget Area.
This is the way to add widgets to any section area.

Hope it will resolve your issue

Thank you for your patience.

If you have any other questions, please don't hesitate to contact us. We would be glad to assist you.

Thanks & Regards!
Nitin
InkThemes.com

 

Dear Nitin,

It all seems t be working much better, Thank You

Please as you have my details could I ask you to look into a Dashboard problem.

Screenshot





As you can see DASHBOARD as a page on the menu between HOME & ABOUT US , I would prefer it was not there please

I would prefer if I click DASHBOARD (top right of screenshot - blue bar) between Welcome, Climb Classifieds & Add Listing that it goes to the DASHBOARD page ie: the dashboard in screenshot below;



However, getting 404 notice. Please can you help resolve this issue and then I think we are pretty much up & running

Many Thanks for your assistance this morning