Problem uploading images

Discussion in 'BlackBird WordPress Theme' started by faraway, Dec 8, 2012.

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  1. faraway

    faraway Member

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    Hello, I'm having trouble uploading a favicon in the General Settings. When the image (it's an .ico file) uploads, I get the following text showing up beside the upload image/remove buttons:

    [​IMG] " alt="" />

    What am I doing wrong?
     
  2. faraway

    faraway Member

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    Hi again - my problem is that I've discovered I can't load images with success anywhere at all now. I've tried changing the slider, too, with a similar problem to the one I have described - the image loads fine (I can check that through my host's file manager) but every time in theme options I get the problem text I mentioned earlier - sometimes with a broken image symbol, sometimes with a question mark icon. I'm hoping you can tell me what I'm doing wrong.
     
  3. Gourav

    Gourav Support Staff

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    Please share the link of your website.
     
  4. faraway

    faraway Member

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    Hello Gourav The website is farawayquilts.com. You may not see much of a problem if you look at it as I've 'coaxed' it back to the state it was in before trying to load the new slider image/favicon. I'll send you some information separately that will give you a better idea of the problem.
     
  5. Nitesh

    Nitesh Support Staff

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    Please provide the following information listed below.
    Send this information on our email at [email protected]

    Thread Link:
    Your Website URL:
    WordPress Username:
    WordPress Password:

    We will resolve your issue.
     
  6. faraway

    faraway Member

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    Hi there. Well, I've solved my issue. I've cancelled my Attracta account (which was being used to optimise google features) through my host provider and it's all working fine again. Thanks for your help with the issue.
     
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