Problem with Lightbox in theme

Discussion in 'ColorWay WordPress Theme' started by jsonnemans, Sep 6, 2015.

  1. jsonnemans

    jsonnemans New Member

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    Hope you can also help with this one.

    See: http://www.jardindolonne.nl/ligging/

    Click on the first image. The Lightbox pops-up correctly.
    Now try to use any of the icons (close, prev, next)

    You'll see they will jump to the top of the box and you can never click them...
     
  2. nitin

    nitin Guest

    Hi,

    Greetings from InkThemes,

    I got your concern. Fixing your issue will require some customization in the source code of the theme.
    So, send us your website WordPress login details at [email protected] along with the thread link.

    Thanks & Regards!
    Nitin
    InkThemes.com
     
  3. jsonnemans

    jsonnemans New Member

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    Thanks. Ideally I'd make the changes myself if you can give me some direction.
    (have some coding experience)
     
  4. nitin

    nitin Guest

    Hi,

    Greetings from InkThemes,

    If it could be done simply by adding/altering some codes, I would have provided it to you.

    Actually, your issue could be fixed through customization of the theme which we prefer to get it done by our team of expert developers, so as to achieve proper quality of work without any data loss.

    So kindly send us your dashboard credentials as instructed above.

    Looking forward to hearfrom you soon.:)

    Thanks & Regards!
    Nitin
    InkThemes.com
     
  5. jsonnemans

    jsonnemans New Member

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    any progress on this? Did not hear back or see results after sending the email...
     
  6. nitin

    nitin Guest

    Hi,

    Greetings from InkThemes,

    Sorry to say but we have not received your WordPress credentials as requested, so we were unable to process your query.

    If you have sent the credentials, please specify your e-mail address through which you sent. Kindly resend the requested credentials to [email protected] along with the thread link.
    Your Website URL:
    WordPress Username:
    Password

    Waiting for your reply.

    Thanks & Regards!
    Nitin
    InkThemes.com
     
  7. jsonnemans

    jsonnemans New Member

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    send again...
     
  8. nitin

    nitin Guest

    Hello,
    We have successfully received your query and is being forwarded to our developers,
    As InkThemes has been receiving a high volume of support requests our developers are busy at this moment, I will try to pull them on your issue and will get back to you with a positive response ASAP.
    Hope you understand..
    Your patience will be highly appreciated,
    Thanks & Regards!
    Nitin
    InkThemes.com
     

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