Rating system not working

Hi Guys I have a little problem , the rating system is not working.
Please dont tell me to hire one freelancer, can you help me understand why is broken?

http://www.aguaclaraproject.com/video_listing/cave-diving-video-tulum-upon-time-xibalba/

 

hello??? please, help....

 

Hello,

Video rating is given by user at the time of commenting.
Go to following video link, this video will explain you how the rating system works ?
http://screenpresso.com/=HnUHd

It will resolve your issue.

Thanks & Regards
Yogesh Bhade

 

thanks!!! I have disasbled the comments thats why I couldnt make them work

by the way, what rating "plugin" is this one? I need to integrate with other custom post types..thanks.
is there any documentation I can read?

 

Hello,

It is not a plugin, it is our custom built feature.

Thanks & Regards
Yogesh Bhade