Russian language doesn't work

Hello!
I can't see russian language.
What to do?
Help please!

My theme is Infoway...

 

Hi starkow!

Please provide us some edited screenshot where you need to translate in Russian language.

Thanks,
Praveen

 

I can't see russian text in form...

 

Hello,
To put your own language in lead capture form you can follow the below screen shots. You can write in your own language in the given text area to change the headline text, message sent successfully etc.

Thanks
Sameer Khanwalkar

 

Hello!)
Are you joking or really don't understand what I mean?)
Look at the pictures again)

 

Hi,

Sorry wrongly interpreted. I got your concern. But as if now this lead capture part is not translation ready. We will improve this thing in our next update and we will notify accordingly.

Regards,
Sameer

 

Hello!
How about my problem with russian language?

 

Hello,

We sincerely apologize to you for the delay in updating lead capture plugin as translation ready. I have forwarded your query to our Technical team to get update on this issue and try to minimize this delay as much as possible. We will surely get back to you with the solution. Thanks for being patient and cooperating with us..

 

Hello!)
How are you?)
I need this translation...

 

Hello Starkow,

Thanks for being so patient and cooperating with us.

We have sent you a mail along with a leadcapture plugin translation ready zip file of that you asked.

Kindly check at your end.

Hope it should solve your issue.

 

Hello!
Thanks Sameer!
How to be with old plugin which was included in theme instantly?
How to be with him tables in MySQL?
I understand that with new plugin will be created a new tables...

 

Hello,

Hope doing good.

I would rather suggest you to kindly remove the old plugin and simply do the fresh install of the new one that we have mailed to you.

It will work for you.

Also, I will suggest you to kindly create your site content backup as well.

To create a backup:

Go to Dashboard->Tools where you will find Export website contents.
just do like this and in this way your site's backup would be ready.

 

Hello!
Why you talking about remove and backup just now?
Why you don't writing how to remove old plugin?
How to make backup I know!
I have a problem problems with this plugin.

 

Hello Starkow,

Hope Doing Good.

I certainly understand your concern.

To install the latest plugin you just need to delete the old one.

As far as tables and SQL is concern it won't effect anything, So you do not have to worry about it.

What you simply has to do is delete the old lead capture plugin that do not support the Russian language and just install the new one that we have provided to you.

It will start working.

I asked you to create a backup just for security reasons.

If still you are facing any trouble while installing it let us know we will do the needful for you.

Hope that will clear your doubts

 

Hello Sobhagya.
I understand you...
But how to delete old plugin?)
He included in theme instantly.
I install theme in March.

 

Hello Starkow,

Please send me your dashboard details. I will forward it to our technical support team they will solve your issue.

If possible then send us some screen shots of problematic area. It will be easier for us to solve issue soon.

So send us following information.

Website URL :
WordPress Dashboard Username :
WordPress Dashboard Password :

We will check it.

Waiting for your reply.

 

I can't give you access.
You don't have March files of theme?
I can give you backup of my files and MySQL.

 

Hello,

Hope Doing Good.

Kindly check we have sent an email.

 

Hi.
Do you understand what I need?
I don't need to install any themes again.
I need to install your fixed plugin, but before I have to delete old plugin correctly.
I will not reinstall WordPress and theme.

 

Hello Starkow,

I certainly got your concern.

The theme that we have sent you on mail, in that there is no need to remove the plugin as we have already removed it and sent to you. All you need to do is just to install the plugin after theme installation that we have sent.

If you are facing difficulties then kindly provide us we will do the needful for you.

But for that, I need to access your WordPress as an admin so, please send me your dashboard access details with the following information listed below:
This Thread Link:
Your Website URL:
WordPress Username:
WordPress Password:
Send this information on our email at [email protected]

Please allow me once to look your issue in detail into your site, I will positively try to fix it as soon as possible, you can trust us.

Note: Once your issue get resolved, you can change your password.

Your co-operation will be highly appreciated.