Search field not working

Discussion in 'GeoCraft WordPress Theme' started by jwalling, Aug 22, 2014.

  1. jwalling

    jwalling New Member

    Joined:
    Aug 26, 2012
    Messages:
    11
    Likes Received:
    0
    Hello,

    We need help on an error we are experiencing on the Geocraft's search field (header). It is working fine when you are logged in. Otherwise, it shows a default page (powdersville.com/search). We have temporarily remove the search field until we can fix it.

    Many thanks.
     
  2. Yogesh

    Yogesh Guest

    Joined:
    Aug 8, 2014
    Messages:
    2,052
    Likes Received:
    41
    Hello,

    Please update your theme from members area.

    That will resolve your issue.

    Thanks & Regards
    Yogesh Bhade
     
  3. jwalling

    jwalling New Member

    Joined:
    Aug 26, 2012
    Messages:
    11
    Likes Received:
    0
    Hi,

    We've updated the theme to 1.8.5, however this didn't fix the issue.
     
  4. Yogesh

    Yogesh Guest

    Joined:
    Aug 8, 2014
    Messages:
    2,052
    Likes Received:
    41
    Hello,

    Please provide us your website url as well as the screenshot where you facing the problem.

    Thanks & Regards
    Yogesh Bhade
     
  5. jwalling

    jwalling New Member

    Joined:
    Aug 26, 2012
    Messages:
    11
    Likes Received:
    0
    Hello Yogesh,

    How are you doing?

    This is the website url (http://powdersville.com/search/?sfrom=restaurant&location=)

    I have attached two screenshots of the errors/issues. When we do a keyword search (e.g. church or restaurant) on the search field, and leave the location field blank, it shows the automotive business listings. We also noticed that the search page contains the automotive business as its default listing. Please take note that this error happens when we are not logged in.

    search error.png search error 2.png
     
  6. Yogesh

    Yogesh Guest

    Joined:
    Aug 8, 2014
    Messages:
    2,052
    Likes Received:
    41
    Hello,

    I think some cache plugin are activated in user site, if it is then deactivate all cache plugins.
    If your issue will not fix then, please send us your WordPress dashboard login details also the link of this thread at [email protected]. so that, we can have a look over the issue in details.

    FTP login details:
    Your website link:
    WordPress username:
    WordPress password:
    This thread link:

    Note: When your issue get resolved, you can change your password.

    Thanks & Regards
    Yogesh Bhade
     
  7. jwalling

    jwalling New Member

    Joined:
    Aug 26, 2012
    Messages:
    11
    Likes Received:
    0
    Thanks Yogesh,
    We have already fixed the issue. One more question, though. Why is it that the search page, powdersville.com/search, shows a default listing; on our end, it's the automotive listing.
     
  8. Yogesh

    Yogesh Guest

    Joined:
    Aug 8, 2014
    Messages:
    2,052
    Likes Received:
    41
    Hello,

    We have checked in our end if search not found then it shows no listing found.

    Thanks & Regards
    Yogesh Bhade
     

Share This Page