Set Address on Map

Discussion in 'GeoCraft WordPress Theme' started by effyeweb, Jan 24, 2013.

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  1. effyeweb

    effyeweb Member

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    Set Address on Map seem unable to set accurately, then i move the icon to the correct place and update it, it go back to its wrong place again. anything i should do to make it function properly?
     
  2. Nitesh

    Nitesh Support Staff

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    Please provide the following information listed below.
    Send this information on our email at [email protected]

    Thread Link:
    Your Website URL:
    WordPress Username:
    WordPress Password:

    We will check and resolve your issue
     
  3. effyeweb

    effyeweb Member

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  4. effyeweb

    effyeweb Member

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    any solution?
     
  5. Nitesh

    Nitesh Support Staff

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    We are not getting such type of issue at our side. Please deactivate cache plugin (if installed).
    It will resolve your issue if not then please provide the following information listed below.
    Send this information on our email at [email protected]

    Thread Link:
    Your Website URL:
    WordPress Username:
    WordPress Password:

    We will check and resolve your issue.
     
  6. effyeweb

    effyeweb Member

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    already sent
     
  7. Nitesh

    Nitesh Support Staff

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  8. effyeweb

    effyeweb Member

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    same thing happen again, my client complaint that they cannot set the exact position on Map. even just shifted address pointer to the correct position and updated it, In the listing in client account.
     
  9. Nitesh

    Nitesh Support Staff

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    Support mail sent.

    We are working on this issue.
     
  10. molatin

    molatin Member

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    I had this as well when setting up a test listing. Could not set location accurately - pointer kept moving.
     
  11. Nitesh

    Nitesh Support Staff

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    Please download theme again from members area and upload it. It will resolve this issue.
     
  12. effyeweb

    effyeweb Member

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    could you instruct me.

    14.jpg
     
  13. Nitesh

    Nitesh Support Staff

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    Go to your dashboard, Activate WordPress default theme (For example "Twenty ten, Twenty twelve"). And delete existing Geocraft theme.
    After that upload updated theme that you have downloaded from members area. Your all settings will remain intact.
     
  14. effyeweb

    effyeweb Member

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