So, we uploaded a transparent PNG of our logo - and it was displaying properly - and now it is not.... The box behind the logo is supposed to be translucent (see through) like in the example site - but ours is solid white... How do we change it back to translucent? http://bark.websitepreview.info
Hello, Go to the Dashboard > Settings > Reading and set it to default as shown in the image given below. This will solve your issue.
OK, that worked. However - there is a larger issue now. I cannot change the navigation / menu. The "arrows" on the right of the settings are not there. Any ideas? I am able to do it on other sites with different themes - so it appears to be an issue with this theme - possibly a plugin conflict?
Hello, This issue is not occurring at our side. Perhaps it is a plugin (if installed) issue. So please deactivate all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s). This will solve your issue, if not , then please provide the following information listed below. Thread Link: http://www.inkthemes.com/community/threads/site-logo-background-box-not-translucent.11039/ Your Website URL: WordPress Username: WordPress Password: Send this information on our email at [email protected] . We will check and try to resolve your issue.