Site Logo - Background Box not translucent

Discussion in 'ButterBelly WordPress Theme' started by rtrube, Mar 19, 2014.

  1. rtrube

    rtrube Guest

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    So, we uploaded a transparent PNG of our logo - and it was displaying properly - and now it is not.... The box behind the logo is supposed to be translucent (see through) like in the example site - but ours is solid white... How do we change it back to translucent?

    http://bark.websitepreview.info
     
  2. Piyush

    Piyush Support Staff

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  3. rtrube

    rtrube Guest

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    OK, that worked. However - there is a larger issue now. I cannot change the navigation / menu. The "arrows" on the right of the settings are not there. Any ideas? I am able to do it on other sites with different themes - so it appears to be an issue with this theme - possibly a plugin conflict?
     

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  4. Piyush

    Piyush Support Staff

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    Hello,

    This issue is not occurring at our side.
    Perhaps it is a plugin (if installed) issue. So please deactivate all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).
    This will solve your issue, if not , then please provide the following information listed below.

    Thread Link: http://www.inkthemes.com/community/threads/site-logo-background-box-not-translucent.11039/
    Your Website URL:
    WordPress Username:
    WordPress Password:

    Send this information on our email at [email protected] .
    We will check and try to resolve your issue.
     

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