Site map not working

Discussion in 'Appointway WordPress Theme' started by pauljw, Apr 20, 2020.

  1. pauljw

    pauljw Member

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    Hi,
    I am having trouble with the site map.

    I have tried to upload it to webmaster tools, it will not go Please see attached screen shot.

    I do have the Yoast plug in, but the sitemap still can not be read with Yoast deleted.

    Can you help me with this please.

    The site is:

    https://www.ovencleanerdoncaster.co.uk

    The site map should show at:
    https://www.ovencleanerdoncaster.co.uk/sitemap_index.xml

    Please see attached second screen shot to see the error message.

    Thank Ink a.png Ink b.png you,
    Paul.
     
  2. shemaela21

    shemaela21 Guest Staff Member

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    Hello,

    Warm Wishes From InkThemes,

    We have tested your website with the Yoast plugin and with other themes but the issue was there.

    Kindly once contact the plugin author regarding the issue you have and let us know about it.

    We will then assist you further because the site map is not working with the twenty nineteen themes too.

    Regards,
    Shemaela
    InkThemes.com
     
  3. pauljw

    pauljw Member

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    Hi Shemaela,
    I contacted Yoast before. They always say it is not their problem.

    When I delete the Yoast plug in, the issue does not resolve.

    I have had this trouble before, you guys have fixed it.

    This was one time before:
    https://www.inkthemes.com/community/threads/xml-sitemap-not-showing.22699/#post-91928

    I don't know why this happens, but sometimes it does. I really need to get that site map up though.

    Thanks,
    Paul.
     
  4. shemaela21

    shemaela21 Guest Staff Member

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    Hello Paul,

    Warm Wishes From InkThemes,

    Would you please once again share the login details of your website with us along with both the threads.

    I am asking you to share the information directly so that our developers can have a look into it.

    Kindly send the below-mentioned credential details at [email protected].

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    Our developers will look into it and let you know the needful.

    Regards,
    Shemaela
    InkThemes.com
     
  5. pauljw

    pauljw Member

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  6. pauljw

    pauljw Member

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    Hi, How are you doing with this. I really need to get a site map up. Thank you.
     
  7. shemaela21

    shemaela21 Guest Staff Member

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    Hello,

    Warm Wishes From InkThemes,

    Our team is looking into this issue.

    Kindly be patient until we get back to you.

    We will contact you soon once we hear from our technical team.

    Regards,
    Shemaela
    InkThemes.com
     

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