Site Not Mobile Responsive

Hi My site is not showing up correctly on my phone. The header section seems to stretch off the page.

Any idea why it is doing this?

Thanks

 

Hi,

Greetings from InkThemes,

Could you please provide us URL of your website so that we could check the things at our end and could let you know the issue?

We would be glad to assist you.

Thanks & Regards!
Nitin
InkThemes.com

 

Hi

The site is www.foundationrepairboston.org

Thanks
Grant

 

Hello, Grant..

Please paste the code given below in Custom CSS field (Appearance -> Theme Options -> Styling Options -> Custom CSS) of your dashboard.

Code:

@media only screen and (max-width: 480px){
.logo img {
    width: 100%;
}
}

Hope it will resolve your issue

Do let me know if you need more assistance,

Thanks & Regards!
Priyanka
InkThemes.com

 

Hi! I'm having a similar issue and while Priya's code fixed it so now my home page feature settings and bottom feature settings are showing, but my home slider image/heading/description is still stretched off. Can you please help me figure out what I need to change to include the home slider image/description on the mobile site? Web address is www.gimmesquats.com

Thank you!

-Erica

 

Hello Erica,

Greetings from InkThemes!

I have checked your site and would like to tell you that you are using 1.0.3 version of the theme whereas 1.1.2 is available in the members area..

So if you haven't customized source code of the theme, you are kindly suggested to reinstall the latest version of the theme from the members area.

Here're the steps of doing so...

Download the Compass theme by logging in your members account:

http://inkthemes.com/members/member

Next, you have to extract the zip file and rename that folder compass like compass_new,

Again, you would need to create a zip file of that renamed folder (say: compass_new.zip),

Now, upload the theme in your WordPress from Dashboard->Appearance->Themes->Add New,

Then, activate your theme,

This way you can install and activate your updated version in your site, keeping the copy of your older version in your WordPress

Hope it will resolve your issue

Do let me know if you need more assistance,

Thanks & Regards!
Priyanka
InkThemes.com

 

Thank you, Priyanka! That solved the problem of the slider image not showing up on the mobile page, however I'm still not seeing the description part of the slider come in. The pictures are clickable, but I was hoping to get the gray description banners next to them as well. Is there anything I can edit to get that?

Thank you!

 

Hi,

I would like to inform you that we usually disable the slider description area from mobile view due to responsiveness issue...

Hope you will understand..

Thanks & Regards!
Priyanka
InkThemes.com