site not re-sizing on mobile devices

Discussion in 'GeoCraft WordPress Theme' started by lowellconsult, Apr 27, 2013.

  1. lowellconsult

    lowellconsult New Member

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    I tried on galaxy Note 2 and T-mobile 4g touch. I can pinch the the display on the Galaxy and it fits the phone and I can read the text but why do I need to pinch it to work. I entered the CSS code you furnished on a previous post and I disabled Wordpress SEO but that did not make a difference. Can you help me out with this? The reason I bought this theme was thinking I would not have to redirect to a separate mobile website.
    I hope this was not all hype
    Let me know
    Jeff Heath
     
  2. lowellconsult

    lowellconsult New Member

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    I just looked at some of the sites in "awesome sites built with GeoCraft and they resized perfectly. Can I contact them to see how they got the resizing to work? Let me know
    Sites = Australian Wedding Celebrants and Apna Rourkela my site = "familyrestaurantsin.com"
    Thanks Jeff Heath
     
  3. Nitesh

    Nitesh Support Staff

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    Hello Jeff,

    GeoCraft Theme is completely responsive, you can check the theme preview at our website http://www.98london.com through your mobile device and it will look perfect on mobile.

    I also checked your site to see what the issue was however on your site some other theme is installed instead of GeoCraft. Do send me the link of your site where you installed GeoCraft and I will look into your issue as why your site is not getting responsive.
     
  4. lowellconsult

    lowellconsult New Member

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    I was frustrated. I changed to a theme that would resize on my phone. When I received your message this morning I changed it back. It still is not resizing on my phone. Is there code I need to enter into the head tag to get it to recognize my phone? I went through the training and that does not ring a bell. Let me know
    Jeff :)
     
  5. lowellconsult

    lowellconsult New Member

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    I fixed it by deactivating the installed plugins.
    Later Jeff
     
  6. lowellconsult

    lowellconsult New Member

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    Hi again,
    I broke something else. I can upload a Logo and a background image but they come in as broken links. What to do?
    Jeff Heath

    [​IMG]
     
  7. Neeraj

    Neeraj Administrator

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    Hello Jeff,

    Sometime this can happen due to some chrome extension which can conflict with the image upload. Can you try to upload the images through some other browser like Firefox and let me know if this issue resolves.

    Thanks
    Neeraj
     
  8. lowellconsult

    lowellconsult New Member

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    I tried in safari and it will not let me see the content I just added in the back end under business listings. Chrome is the same. It does show on the home page but the only option I have in the edit section is to move to trash from the publish section. I deactivated all the plugins but I still get the same thing.

    [DETAILS HIDDEN, PLEASE DONOT POST PASSWORD IN OPEN FORUM. You can email us those details next time at [email protected]]


    Jeff Heath
     
  9. Nitesh

    Nitesh Support Staff

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    Hello Jeff,

    I have checked your dashboard but not found any difficulty while uploading images.
    Are you getting this issue in any particular browser?
    Please check video for reference.
    http://screencast.com/t/c6wMqSER
     
  10. lowellconsult

    lowellconsult New Member

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    I am not a fan of Firefox, but it seems to be the solution to my question. Thanks for the tip. One last question... is it better to use the Word Press media uploader or the theme uploader... now that I have both..
    thanks again Jeff Heath
     
  11. Nitesh

    Nitesh Support Staff

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    Hello,

    I think WordPress up-loader is better.
    It will provide you multiple image editing options.
     

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