Site Will Not Load and Cannot Decactivate Theme

Discussion in 'Local Business WordPress Theme' started by bbean44, Jun 17, 2014.

  1. bbean44

    bbean44 New Member

    Joined:
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    New customer, just activated local business theme, and now my site will not load and I cannot get into wordpress dashboard to deactivate the site.

    The site is lonestarappliancerepair.net.

    Very simple site, not sure what could have caused the theme to lock it up like this.

    But, I need help, how can I deactivate the theme so I can get my site back up for my customers?

    I am not good at ftp at all, (thus I use wordpress), but is that my only hope? Is this common with these themes?

    Thanks!
    Bean
     
  2. Nitesh

    Nitesh Support Staff

    Joined:
    Oct 19, 2012
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    Hello Bean,

    Checked your site. You have deactivated "Localbusiness' theme.
    Theme don't have such issue. Please provide detail listed below at our mail id : [email protected]
    Please provide the following information listed below.

    FTP detail:
    Thread Link:
    Your Website URL:
    WordPress Username:
    WordPress Password:

    I will check and resolve your issue.

    Thanks & Regards
    Nitesh Raghuwanshi
     

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