Hello, I am now creating social media accounts for my business and linking those pages to the home page icons. However, I see there is no option to open the link in a different tab and instead the new page is opened on top of my home page. As fb eliminates breadcrumbs, there is no way to just go back to the home page from there, and the user would be left to figure it out on their own. How can I instruct that link to be opened on a new tab, as for all other page links? Thank you
Hello, Warm Wishes From InkThemes, Will you please allow us to check your website dashboard for once? Kindly send the below-mentioned credential details at [email protected]. WordPress Website URL: - WordPress Username: - WordPress Password: - We will then let you know about it. And just leave blank space in the link area of the social this will not allow the icons on the pages which you do not want to display on your website. Regards, Shemaela InkThemes.com
As I said before, Shemaela, I prefer to know what to do myself. Please give me instructions, thank you
Hello, Warm Wishes From InkThemes, You will need to edit the code for this. If you are comfortable with editing the code then here are the steps. Let us know if you are unable to edit the theme code then we will do it for you. Go to the footer.php file in the theme and add target="_blank" to open the link on the new page. I hope this will surely help you. Regards, Shemaela InkThemes.com
That worked, thank you. Now I can do the same for the other icons I do want. How do I get rid of the icons I do not want to show at all?
Hello, Warm wishes from InkThemes, I have attached a screenshot for your help kindly have a look at it. It will help you to achieve the desired results. Let us know if you need further assistance and help we will be happy to help you. Regards, Shemaela InkThemes.com
I had already tried that and it doesn't work. All the icons are still showing though I only have the link in the first two and absolutely nothing in the others
Hello, Warm Wishes From InkThemes, Will you please allow us to check your website dashboard for once? Kindly send the below-mentioned credential details at [email protected]. WordPress Website URL: - WordPress Username: - WordPress Password: - We will need to check the issue on your website as it is not occurring on our end. So it will be great if you can share the details with us we will resolve the issues for you. Regards, Shemaela InkThemes.com
As I said several times before, I'd rather know what the issue is than just give you access to my files. Please indicate what it may be and the way for me to fix it. Thank you
Hello, Warm wishes from InkThemes, Actually the issue which you are mentioning does not exist on our end. So we were asking you to send us the login details of your website. Kindly have a look at the video link attached for social icon settings. https://www.screenpresso.com/=EbQsd If the issue still exists then send us the website link of yours and the edited screenshot of the area where the issue is occurring. We will then assist you further. Regards, Shemaela InkThemes.com
yes, that's what I've been doing all along. But it clearly was not updating the options, even saving several times. I tried again just now, and it finally saved the change. This happened before, I do something on the 'inktheme' page, and sometimes the change just does not register. What could be causing this?
Hello, Thanks for getting back to us, Kindly send me the website link of yours and let me know the version of the PHP you are using currently. And it may be possible that the issue maybe because of the plugins you are using. As the issue which you are mentioning is not occurring on our end. So once try deactivating the plugins once and then check the issue. Regards, Shemaela InkThemes.com
Hello, Warm wishes from InkThemes, As I have mentioned in my previous email that the issue which you are mentioning in the theme does not exist on our end. I have shared a video regarding it and I am attaching the video once again. https://www.screenpresso.com/=YNTRf It will show you that the issue exists on your end, so let me know the version of the PHP currently you are using. Share the website login details at our email [email protected]. WordPress Website URL: - WordPress Username: - WordPress Password: - Since you have mentioned that you are not using any other plugin then we will need to trigger the issue and this can be done via looking into the dashboard only. I hope you will cooperate with us and we will appreciate it. Regards, Shemaela InkThemes.com
