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Template issues with the shop page and product details

Discussion in 'ColorWay WordPress Theme' started by natsu1889, Dec 5, 2017.

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  1. natsu1889

    natsu1889 New Member

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    The theme seems to be perfectly integrated with woocommerce, except for those two pages. In particular the shop page looks as the attachment "Immagine", if I create a new page and i put inside the shortcode "[products]" it looks better, as shown in the attachment "Immagine3". The same problem appears for the detail page of the product, clicking on it from one of the previous two pages it looks as the attachment "Immagine4" shows. After statically create a page with the shortcode "[product_page id="246"]" the result is the one in the attachment "Immagine2", so in this cases the template seems to work, I don't understand why the standard pages cannot see the correct template. Thank you in advance for your help
     

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    natsu1889, Dec 5, 2017
    #1
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    Hope you are doing good,

    Will you please allow us to check your website dashboard.
    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will try to fix your issue.

    Regards,
    Akbar
    InkThemes.com
     
    akbar92, Dec 6, 2017
    #2
  3. natsu1889

    natsu1889 New Member

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    Hi,

    i sent the credential as your request, let me know if you need something.
    Thanks
     
    natsu1889, Dec 6, 2017
    #3
  4. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    We have successfully received your credentials and is being forwarded to the concerned department, will get back to you with a positive response ASAP.

    Your patience will be highly appreciated,

    Warm Regards!
    Akbar
    InkThemes.com
     
    akbar92, Dec 7, 2017
    #4
  5. natsu1889

    natsu1889 New Member

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    Hello,

    Are there any news?
    I hope you can fix the problem I can not understand why the template does not work well, I await your news.
    Thanks so much
     
    natsu1889, Dec 13, 2017
    #5
  6. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    I am glad to inform you that- Your issue has been fixed, Kindly visit your site and acknowledge us for the same.

    Regards,
    Akbar
    InkThemes.com
     
    akbar92, Dec 15, 2017
    #6

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