Template Serious Error

Discussion in 'GeoCraft WordPress Theme' started by smagnin, Mar 29, 2013.

  1. smagnin

    smagnin New Member

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    Dear all,
    I have a serious issue with the template. The site has collapsed and the following mistake appears:
    INSERT INTO `wp_` (`user_name`,`email`,`phone_no`,`message`) VALUES ('','','','')
    The site worked properly on Monday, but on Tuesday it collapsed without having changed any addon or plugin or code.
    Please help me with a solution. I have invested a lot of time and money on this enterprise (using your template as its basement) and now it doesn't work at all. Mi site is: http://opymes.com/

    Thanks in advance!
    Santiago.
     
  2. Neeraj

    Neeraj Administrator

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    Hello Santiago,

    Which Version of the Theme are you using ?
    and did you deleted any table from your database.

    The error you are getting may appear if you accidentally deleted your database table.
     
  3. smagnin

    smagnin New Member

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    Hello Neeraj! Thanks for your quick answer.

    I can't know which version we were (or are) using because we can no longer access Wordpress Administration.

    The original error that we got was the following:

    [​IMG]


    Now we are working with a person with technical bacckground to help us and the error changed for the current one:
    The one you see at http://opymes.com/

    What do you suggest we do?
     

    Attached Files:

  4. Gourav

    Gourav Support Staff

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    This error occurs when your hosting and server creating problem, Please contact to your hosting service (webspace provider), They will solve your issue.
     
  5. tobyb

    tobyb Active Member

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    No so sure here, if you look at my latest report back from the hosting support, the errors are showing very similar, just not developed as far, yet!
    Hope you get your problem sorted on site soon and there is no related problems.

    Here's hoping for a solution.
     
  6. smagnin

    smagnin New Member

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    Thanks for your answer Gourav. I've contacted the hosting provider (Go Daddy) and it's not a problem from them (they have deactivated the theme and the site works properly). I sent an email to your support in order to solve this issue as soon as possible.

    tobyb, have you managed to solve this issue? Did you have the same exact problem with this template? Thanks in advance for your answer.
     
  7. tobyb

    tobyb Active Member

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    Hi, no this is still not solved, it is developing further as you can see with my thread, also have another site now the same.
     
  8. Gourav

    Gourav Support Staff

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    Please provide the following information listed below.

    Thread Link:
    Your Website URL:
    WordPress Username:
    WordPress Password:
    FTP Details:

    Send this information on our email at [email protected]
     

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