Testing SmartBooking on InkThemes Trial Network Sites - can't install appointment plugin

Discussion in 'General InkThemes Discussion and Feedback' started by redearthit, Dec 8, 2014.

  1. redearthit

    redearthit Guest

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    Hi support crew,

    We have a full InkThemes membership for plugins & themes, and also an InkThemes Trial Network site (http://inkthemes.com/themestrial/redearthit/). We're planning to use the Trial Network site on a regular basis to quickly preview all of your different InkThemes themes in a demo environment, so we can then choose which one to install for our live sites.

    However on a few themes (e.g. AppointWay and SmartBooking), the WP back end is coming up with an error after activating the new theme:

    Sorry, but you do not have the correct permissions to install the Ink Appointment Plugin plugin. Contact the administrator of this site for help on getting the plugin installed.

    We tried to install the missing plugin manually but don't have access to upload it.
    Is there a way for you to automatically pre-install all plugins required for all of your themes in the Trial Network, so this problem doesn't happen, or can we work around this a different way?

    Many thanks!
     
  2. Pramod

    Pramod Guest

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    Hello,

    We have got your concern and forwarded to our developer team.
    I will reply you soon when receive any suggestion from developer team.
    Thanks for your patience

    Thanks & Regards
    Pramod
     

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