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Theme Options not showing

Discussion in 'RoadFighter WordPress Theme' started by 21stinc, Sep 23, 2019.

  1. 21stinc

    21stinc New Member

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    Please see the attachment, theme options not showing
     

    Attached Files:

    21stinc, Sep 23, 2019
    #1
  2. 21stinc

    21stinc New Member

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    I updated wordpress and that didn't fix it, see what it says now
     

    Attached Files:

    21stinc, Sep 24, 2019
    #2
  3. shemaela21

    shemaela21 Guest Staff Member

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    Hello,

    Warm Wishes From InkThemes,

    Will you please allow us to check your website dashboard for once?

    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will check the issue and let you know the needful.

    Regards,
    Shemaela
    InkThemes.com
     
    shemaela21, Sep 24, 2019
    #3
  4. 21stinc

    21stinc New Member

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    i just sent an email
     
    21stinc, Sep 24, 2019
    #4
  5. shemaela21

    shemaela21 Guest Staff Member

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    Hello,

    Warm Wishes From InkThemes,

    I would like to inform you that we have successfully received your support request at our Email.

    Our team members will contact you soon regarding the issue you have via Email itself.

    Kindly be patient until we contact you back, your patience will be highly appreciated.

    Regards,
    Shemaela
    InkThemes.com
     
    shemaela21, Sep 25, 2019
    #5
  6. tsusko

    tsusko New Member

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    Any update on what the problem was with this? I am experiencing the same problem but it is installed on my local computer for development purposes.
     
    tsusko, Sep 28, 2019
    #6
  7. shemaela21

    shemaela21 Guest Staff Member

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    Hello,

    Warm Wishes From InkThemes,

    Would you please let us know the theme and the version of the theme you are using?

    We will let you know the needful.

    Regards,
    Shemaela
    InkThemes.com
     
    shemaela21, Sep 28, 2019
    #7
  8. tsusko

    tsusko New Member

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    I am using the Infoway Pro Responsive Theme.

    Please see attachement. The Theme Options are not showing.

    Thanks!
    TS

    upload_2019-9-30_10-49-18.png
     
    tsusko, Sep 30, 2019
    #8
  9. shemaela21

    shemaela21 Guest Staff Member

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    Hello Thom,

    Warm Wishes From InkThemes,

    Will you please allow us to check your website dashboard for once?

    Kindly send the below-mentioned credential details.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will check the issue and do the needful for you.

    Regards,
    Shemaela
    InkThemes.com
     
    shemaela21, Oct 3, 2019
    #9
  10. tsusko

    tsusko New Member

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    Hi Shemaela,

    Thank you for your reply. My theme is loaded on a desktop server not an internet server. As it seems to be a common issue can you give me instructions on how I can resolve it? I can send more information if necessary.

    Thank you!
    TS
     
    tsusko, Oct 3, 2019
    #10
  11. shemaela21

    shemaela21 Guest Staff Member

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    Hello Thom,

    Warm Wishes From InkThemes,

    I would like to inform you that the theme has been updated according to the latest version of the WordPress and PHP.

    So kindly once check you are using the updated the versions of the theme "Version: 1.7.2", WordPress and the PHP.

    If all the three versions are updated and the issue still persists then we will share the theme's zip file with you.

    I hope that will surely resolve your issue.

    Regards,
    Shemaela
    InkThemes.com
     
    shemaela21, Oct 4, 2019
    #11
  12. vankoen

    vankoen New Member

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    Hi is er someone who can help I have the same issue?

    Regards
    Koen
     
    vankoen, Mar 31, 2020
    #12
  13. shemaela21

    shemaela21 Guest Staff Member

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    Hello,

    Warm Wishes From InkThemes,

    Let us know the issue you are facing.

    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will let you know the needful.

    Regards,
    Shemaela
    InkThemes.com
     
    shemaela21, Apr 1, 2020
    #13

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