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Thumbnails Stopped appearing this morning

Discussion in 'VideoCraft WordPress Theme' started by wcsconcierge, Oct 8, 2018.

  1. wcsconcierge

    wcsconcierge Guest

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    Hello, I added 5 new videos from YouTube this morning, and none of the thumbnails appear. Checkout: http://www.potSpeaks.com
     
    wcsconcierge, Oct 8, 2018
    #1
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    Greeting from InkThemes,

    We need WordPress admin credentials to figure out the issue.
    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will do the needful.

    Regards,
    Akbar
    InkThemes.com
     
    akbar92, Oct 10, 2018
    #2
  3. akbar92

    akbar92 Support Staff Staff Member

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    Hello Diana,

    Greetings from InkThemes,

    I have just visited your website and found that - You are using the short URL of YouTube videos that's why you were facing the problem.

    So, you are requested to insert the full URL of YouTube videos. Please have a look at this video: https://screenpresso.com/=R9kKc

    Regards,
    Akbar
    InkThemes.com
     
    akbar92, Oct 12, 2018
    #3

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