After finally installing and configuring the Geo craft theme I have come across the following problems. I hope these problems can be rectified by support and I think this being is a very good directory theme and could be utilised by a lot of people. If these problems cannot be sorted I may be to a point of where I cannot continue with the use of this theme, some of the following problems are vital to me using this theme successfully. PROBLEMS Upgrading a free listing to a paid listing. I can see from previous posts that this appears to be quite a problem. In testing the theme I created a free listing, and then through admin access I upgraded the listing to a paid listing. Then logging in as that user I checked the listing and it still said 13 days to go (I have set free listings to 14 day period) As that user I then went to edit the listing and see at the bottom of the page that there was an option or tick box to upgrade my listing. The problem being this listing has already been upgraded but none the less I clicked on upgrade this listing. As a previous post has also said this just went nowhere. This will cause a major problem for businesses that come to my website and decide to set up a free listing and then a few days later decide to upgrade. THIS needs to be fixed for all users, this is a vital part of the use of this mean for all of us trying to create directory themes sites and earning an income from businesses. BUSINESS LISTINGS Are the business listings a WordPress custom post type? Why I ask this is I have a WordPress to Facebook plug-in that automatically posts to Facebook when a post or page is created on a site. When testing this afternoon this did not happen. I have exactly the same plug-in on another website which does create listings that are a custom post type, and these post through to Facebook no problems at all. REVIEWS It may or may not be a problem but in testing when I went to leave a review for a business I had to be logged in to leave a review. Now its customers of the business are requested or wish to leave a review I am not sure of the percentage of people that will bother if they have to register on the website. I am wondering if there is any other way around this? UPDATING A LISTING When I was testing update of a listing I did not realise at the time that the description field was blank. once I had updated the listing and then was checking things I could not figure out why there was no description there. Once I added back in a description then appear on the listing itself. This is a real concern for businesses that add quite a detailed listing and then realise that they wish to go back and edit one or two sentences. This situation seriously needs to be addressed by support. EMAIL NOTIFICATIONS On creating a test Free Listing I was not sent an email to be notified that listing had been created. I am presuming similar will happen on a paid listing. I did see a post that said this is being looked at, so I hope this can be sorted. MANUALLY ENTERING PAID LISTINGS When entering a business listing manually I can see you have a radio button for either a free listing or a page listing! My question here is how can we differentiate these listings to be entered as a one time payment or a recurring payment PAID LISTING? I may come across the times where a business may require me to enter their listing manually for them. Obviously once payment has been made I need to be able to enter that business as a one-time payment or a recurring payment. I have made both my one-time payments and recurring payment to be 30 day programs. EMAILS I'm not sure whether this bowling problem is the theme, WordPress or my hosting company. I have set up an email account which is sales @ in ocean Grove.com. This email address has been entered into all the correct spots within WordPress and theme options. Yet on my test listing when I received the email stead of coming through as sales @ etc it came through as the following address: [email protected] [Find a Business In Ocean Grove : Vic] Your username and password The [email protected] is my actual hosting company. The "[Find a Business In Ocean Grove : Vic]" if the title part of my WordPress installation. I would like to know how to edit this part of the email that is being sent. I am not quite sure why the email was coming from [email protected] and not sales @ inoceangrove.com. I sincerely hope these problems can be sorted out because I do have big plans for the use of this theme. SUPPORT I do hope these problems can be sorted out and I thank you in advance for your time. To anyone else that has any answers to these problems I thank you as well. Regards Darren
Issue 1: I checked the listing and it still said 13 days to go (I have set free listings to 14 day period) Reason: The time is displayed as 13 days. However in reality it is stored precisely in hours and minutes as 13 days and X hours and X minutes. Issue 2: There was an option or tick box to upgrade my listing. The problem being this listing has already been upgraded. Reason: ALthough the listing had been upgraded to Paid. However, when user goes to upgrade page he can than choose the paid addons like Feature on Homepage/Category Page. Issue 3: Are the business listings a WordPress custom post type? Yes, it is a Custom Post Type. You have to ask the plugin author as why the custom posts are not getting published. They might be able to provide the better solution for your fb posting issue. Issue 4: It may or may not be a problem but in testing when I went to leave a review for a business I had to be logged in to leave a review. Yes, you can even post the reviews without logging in. See Image here: http://screencast.com/t/CRprVGiDRu Issue 5: During updation of a listing I did not realise at the time that the description field was blank. We checked it that the description field was not blank. Issue 6: Free Listing I was not sent an email to be notified that listing had been created. You can add a code bit which will send you email when a new listing is published. check it here: Place this code in functions.php file. PHP: add_action('publish_listing', 'send_admin_email'); function send_admin_email($post_id) { $admin_email = get_option('admin_email'); $to = $admin_email; //You can put your email directly like $to = 'your email here' or "your email here" $subject = 'mail subject here'; $message = "your message here ex: new post published at: " . get_permalink($post_id); wp_mail($to, $subject, $message);} Issue 7: how can we differentiate these listings to be entered as a one time payment or a recurring payment paid listing ? Both recurring and one time payments affect the listings in the same way and mark the listings as paid. When you do that from the admin dashboard you just have to specify that the listing is paid and it will behave accordingly. One time payments and recurring payments are just the two modes of payment which the admin can choose to offer to the customers. Some users like to pay bigger amounts as one time payments, others like to pay in installments. Issue 8: I am not quite sure why the email was coming from [email protected] and not sales @ inoceangrove.com This thing is really not affected due to the theme. The emails which are sent and received through hosting companies. You can ask your host on what changes you need to do in your server, so that it starts to send email through [email protected] instead of [email protected]
