Total disaster after update to latest version - AGAIN !

Discussion in 'GeoCraft WordPress Theme' started by rogerb, Apr 23, 2014.

  1. rogerb

    rogerb Active Member

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    YET AGAIN!

    I see that others have been advised to update their site to fix the problems with no page 2 etc appearing.

    I've updated my site to 1.8.3 and all I get is a blank white screen - again. This was supposedly fixed and yet here it is again.

    What is going on with Inkthemes, why can't you get your act together and fix things properly - this fix break cycle is becoming laughable if there weren't serious financial implications.
     
  2. Nitesh

    Nitesh Support Staff

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    Hello Roger,

    I am not able to access your dashboard. Please send FTP detail.
    So that i can check and provide you possible solution.

    Thanks & Regards
    Nitesh Raghuwanshi
     
  3. rogerb

    rogerb Active Member

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    Sending it via support desk
     
  4. Nitesh

    Nitesh Support Staff

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    Hello Roger,

    Checked your dashboard. But not found any problem in the theme. So i reinstalled your WordPress.
    And all is fine now.
    Really not getting why this problem occur again and again at your site.

    For now all is fine. Please check it.

    Thanks & Regards
    Nitesh Raghuwanshi
     
  5. rogerb

    rogerb Active Member

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    Thanks you for your help so far Nitesh.

    This is the only site out of about 25 that I have, where I have any real issues. Of course - this is the only site that uses the Geocraft theme!

    Point is all was working reasonably until I applied your theme update - this seems to happen with worrying regularity. The fix for the lack of page 2 complained of by several people is another example of the problems that are created by your own developers.

    I noted your last paragraph "For now all is fine." - again, worrying!
     
  6. ldrouillard

    ldrouillard Member

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    Roger... did all your issues get resolved with 1.8.3? I still haven't converted.. I am so nervous after my last conversion.
     
  7. rogerb

    rogerb Active Member

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    Well, its working at the moment and if you've read the above I'm very nervous about updating this theme as it breaks without fail.

    Worse, I can't use quick cache pro as it has a problem with page 2 production and its the one plugin that can really speed things up.

    There are still issues but its not worth the effort to complain about them as it will cause even more problems when they try to fix them. The endless rounds of break/fix by their own developers is the worst I have ever come across.

    Whats also annoying is that they are not releasing the theme updates properly, the only way that you know of an update is when its mentioned in a thread here. Very poor practice and you can never be sure if all the fixes are included!

    I give up - and I won't even mention the white screen of death caused by their own developers! Wait until support becomes a paid option!

    Roger B
     

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