Unable to Update Theme Options

When I go to update Gommero Pro's theme options nothing changes. For example when I go to update the logo with a new one the old logo still displays despite the setting appearing to save in the theme options area. When I reload the theme options page it shows the old logo which won't go away. What do I do?

 

Hi,

Greetings from InkThemes,

To determine and fix the issue, we need access to your dashboard.

So, send us your website WordPress login details at [email protected] along with the thread link.
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We will try to fix the issue ASAP.

Thanks & Regards!
Nitin
InkThemes.com

 

E-mail has been sent.

 

Thanks for the details...

We will get back to you soon..

Your patience will be appreciated,

Thanks & Regards!
Priyanka
InkThemes.com