Hi, I am having a number of issues with the colorway theme not displaying page content correctly (see attached photo): https://birminghamcounsellingservices.co.uk/directory_listings/wanjiku-nyachae As I am using an older theme version (3.6) I decided to update the theme (to 3.9) first to see if this would fix the issue. When I updated the theme I lost all my content and design and looked as though it was a fresh install. This is very frustrating as I followed the update instructions here: https://www.inkthemes.com/how-to-update-a-premium-theme-by-inkthemes/ How can I sadly update the theme and resolve the page layout issues? Kind regards,
Hello, Warm Wishes From InkThemes, Kindly send the below-mentioned credential details to [email protected]. WordPress Website URL: - WordPress Username: - WordPress Password: - We will check the issue and will update the theme for you. Regards, Shemaela InkThemes.com
Hi, That's great. I have now sent admin login details to the email above. Many thanks and kind regards
Hello, Warm Wishes From InkThemes, Thanks for sharing the details with us. I hope the issue you had with the theme is now resolved as we have followed you up via email. Let us know if there is anything else with which we can help you we will be happy to help you. Regards, Shemaela InkThemes.com
Hi, Thank you for updating my theme. All of my setting have remained. I found which plugin was causing the display issue so no further action is needed. Thanks again!
Hello, Thanks for reaching out to us, You are most welcome! Let us know if you need further help, we will be happy to help you. And always feel free to ask your queries at our support forum: http://inkthemes.com/community/ and at our email [email protected] Regards, Shemaela InkThemes.com
