See the highlighted text in the screen shot below (from http://sewbeautifullymodest.com.au/). This appears on the About and Latest Blog Posts elements of the Front Page of our Titania themed site. This looks like it could be some PHP code that is being treated as a string, however I cannot locate the source of the problem. Can you please advise how to fix, or better still provide a fix for this problem in the theme.
Hello, Thanks for contacting us, I have got your concern and would like to tell you that - Titania theme is the third party theme. We are just selling and promoting the theme. By the way, I have just forwarded your query to the theme author, they will fix the issue and will you please share the below-mentioned credential details of your website at [email protected] along with the thread link? We will do the needful. Regards, Akbar InkThemes.com
Hello, We have successfully received your credentials and is being forwarded to the developers, we will get back to you with a positive response ASAP. Your patience will be highly appreciated, Warm Regards! Akbar InkThemes.com
Hello David, We are waiting for the theme author's reply and working on this issue on our own. Your patience will be highly appreciated, Warm Regards! Akbar InkThemes.com
It has now been nearly 3 weeks since we submitted this question with no response yet from the theme author. We also have another issue unanswered regarding this theme for the same period of time. If we are not going to be able to get answers are we able to get a refund or choose a replacement theme. Kind regards David
Hello, We are waiting for the author response. We are trying to contact them but they didn't respond to us. When we receive an answer, we will let you know. Regards, Akbar InkThemes.com
This has been going on for too long and it does not appear that a response is going to be coming from the theme author. Can we please have a refund or a replacement theme? Regards, David
Hello, Greetings from InkThemes, Okay, Just select the desired theme from our products and pay the difference amount between the themes, we will swap the theme for you. I look forward to hearing from you. Regards, Akbar InkThemes.com
So the them that we would like as a replacement is https://www.inkthemes.com/market/luxury-watch-wordpress-theme/. Please advise if there is any payment to make - and if so how we should do this. Kind regards, David
Hello David, Greetings from InkThemes, Please check the below payment link and use this LWP52OFF coupon code to get the discount of $52 on $79. Here is the direct payment link: https://www.inkthemes.com/members/signup/oai7J3VR Do let me know once you make the payment. I look forward to hearing from you. Regards, Akbar InkThemes.com