Upgrading from Blackbird Lite to Pro

Hello Support Staff . . .

Trying to install the zip file I just purchased to upgrade. I've dragged the file over to "choose file" and it appears to accept it, but when I click install, this is what I see:

Safari Can't Open Page
"http://Leafy . . . /wp-admin/update.php?action=upload-theme". The error is: "The operation couldn't be completed. Is a directory"
(NSPOSIXErrorDomain:21)

Also, I do not see how to delete Lite from Wordpress, as only see "Customize" on the Themes page.
Your assistance would be appreciated as I'm very new to this stuff - thank you.

 

Hello,

Restart you mac/ safari to solve this problem this will occurs many times because of cache memory.
Please use FTP if you are unable to delete lite.
follow below link these will give you a way to solve the issue.
http://www.organicthemes.com/suppor...azine-Theme-(Sorry-for-the-double-post)/page2
https://discussions.apple.com/thread/798203?tstart=0

Thanks & Regards
Pramod

 

Thank you for the reply. I did use Filezila FTP to delete the Lite. I also made an iteresting discovery that I thought I should share here. If working on a Mac, as I am, when I downloaded the zip file from your email, it does not download as zip file on my computer - at least not on my mac. I figured out that I need to hold the Control button down while I click on the file, which then opens a window whereby I then choose either "Download Linked File as" or "Download Linked File" - I think both will work. Only then did the link download as a zip file. Once I got it loaded as a zip, I was able to install it on the upload themes page of WordPress. I literally spent about 5 hrs today talking with my host trying to figure how to load the theme, when it actually took me about :30 once I figured out how to make it a zip file. Oh, and a right click mouse will do the same thing as the control button. I hope this saves somebody else working on a mac some headaches.