uploaded image problem

Discussion in 'ButterBelly WordPress Theme' started by vesity, Aug 9, 2014.

  1. vesity

    vesity Member

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    Hi. Images which I've uploaded are not visible. Where the image should be (in the media library or post or page) is instead a blank square with a tiny question mark in a blue box in the center. I think this indicates blocking of viewing the image or something, as if inaccurate/incomplete site coding in the problem. Not sure. Here is an example: http://www.tiffanynesbitt.com/test-image-post/
    Thanks.
     
  2. Yogesh

    Yogesh Guest

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    Hello,

    You are not uploading image properly.
    Try following tutorial to upload image in post and page.


    Thanks & Regards
    Yogesh Bhade
     
  3. vesity

    vesity Member

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    Thanks for your response; however, you are incorrect. I don't really need a tutorial on how to upload images. That is not the issue. I'm doing it correctly, in accordance with the video instructions and exactly the way I do it with all my other Inkthemes wordpress sites. This is the only time I've had this problem. I contacted you guys after spending quite a bit of time researching this and looking for solutions, contacting my hosting provider, etc. Most of the input I'm getting is that it appears to be related to inaccurate/incomplete site coding.
    I look forward to your assistance.
     
  4. Pramod

    Pramod Guest

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    Hello vesity,

    We visit your website and find there is not any problem in the themes regarding to upload image.
    have a look on your website's image.


    Thanks & Regards
    Pramod Patel
     

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  5. vesity

    vesity Member

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    Hi, thanks for responding. Yes, that is true. But it is because my hosting provider went into the site and fixed that image. He said that for some reason the uploaded images were not set to world-readable (600), so he manually changed them to 755. He suggested it is the likely the result of inaccurate/incomplete site coding within my theme. As you can see, I've uploaded additional images to show that they do not display. Then, as a test, I uploaded the exact same images into another ink themes wordpress site (Traffica), and they all display perfectly.
     
  6. Pramod

    Pramod Guest

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    Hello,

    Please send us your WordPress dashboard login details also the link of this thread at [email protected]. so that, we can have a look over the issue in detail.

    Your website link:
    WordPress username:
    WordPress password:


    Thanks & Regards
    Pramod Patel
     
  7. vesity

    vesity Member

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    Thank you! I have sent it.
     
  8. Pramod

    Pramod Guest

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    Hello,

    Our team checked your website and find that this is the server's issue.
    When we upload other theme to check like wordpress default theme twenty fourty etc but they have the same problem image cannot upload correctly.
    this is not a themes issue.


    Thanks & Regards
    Pramod Patel
     

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