Urgent Help Google Maps in ClassiCraft

Discussion in 'ClassiCraft WordPress Theme' started by taylor50plus, Aug 22, 2018.

  1. taylor50plus

    taylor50plus Member

    Joined:
    Jan 29, 2016
    Messages:
    118
    Likes Received:
    0
    Hi Guys
    I need to sort the maps out in classicraft, it was working before, but now i need to install API key, think google has done some update

    When i go to settings as looking on the forum here, i do not see google map API like the screen shot

    can someone help fix this issue

    https://oxfordlocals.com

    Can someone log in and fix for me

    Thanks
     

    Attached Files:

  2. taylor50plus

    taylor50plus Member

    Joined:
    Jan 29, 2016
    Messages:
    118
    Likes Received:
    0
    I have tried uploading the new update theme, but it deletes my child theme, i delete old theme, then upload new theme, my child theme disappears, can you please help
     
  3. Naveen

    Naveen Guest

    Joined:
    Aug 8, 2014
    Messages:
    1,739
    Likes Received:
    64
    Hello,

    It seems you are using an older version of the theme, please make sure your parent theme version should be Version: 2.0.4.

    You can download the updated theme from your members area and use it on your site.

    If you are already using the updated version still getting such issue, please share your WordPress admin login details at [email protected] along with this thread link.

    We will check your site and do the needful.

    Regards!
    Naveen Kolhe
    InkThemes.com
     
  4. taylor50plus

    taylor50plus Member

    Joined:
    Jan 29, 2016
    Messages:
    118
    Likes Received:
    0
    I tried uploading, new theme, delete old first, this is ok, however, my child theme disappears, and my customisation have gone, thats the problem
     
  5. taylor50plus

    taylor50plus Member

    Joined:
    Jan 29, 2016
    Messages:
    118
    Likes Received:
    0
    So installing is ok, its my child theme which disappears after the new theme is installed
     
  6. akbar92

    akbar92 Support Staff Staff Member

    Joined:
    Jun 3, 2017
    Messages:
    2,318
    Likes Received:
    49
    Hello,

    Greetings from InkThemes,

    Will you please allow us to check your website dashboard for once?
    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will do the needful.

    Regards,
    Akbar
    InkThemes.com
     
  7. taylor50plus

    taylor50plus Member

    Joined:
    Jan 29, 2016
    Messages:
    118
    Likes Received:
    0
    Guys, this is still not sorted, I now have 2 themes the same different versions, if I delete, old one and keep update, my child theme disappears.

    Can you help sort it
     
  8. akbar92

    akbar92 Support Staff Staff Member

    Joined:
    Jun 3, 2017
    Messages:
    2,318
    Likes Received:
    49
    Hello,

    Greetings from InkThemes,

    I asked you to give us an editing permission, Please give us an administrator role so that we could do the needful word for you.

    I look forward to hearing from you.

    Regards,
    Akbar
    InkThemes.com
     
  9. taylor50plus

    taylor50plus Member

    Joined:
    Jan 29, 2016
    Messages:
    118
    Likes Received:
    0
    Akbar,
    Thank you very much for sorting this out, on the next update, you may have to install.

    Thanks for the support

    Regards
    Robert
     
  10. akbar92

    akbar92 Support Staff Staff Member

    Joined:
    Jun 3, 2017
    Messages:
    2,318
    Likes Received:
    49

Share This Page