URGENT: SPAMMING EMAIL FROM THEME

Discussion in 'GeoCraft WordPress Theme' started by ldrouillard, Mar 13, 2014.

  1. ldrouillard

    ldrouillard Member

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    This theme is sending emails is mass volume to users that have created accounts that have expired. My customers are getting multiple emails from MY ACCOUNT. I have no way of stopping them and they have no way of stopping them either. This is a significant issue since I can't control how and when these emails are sent. I also have not been able to update the expiration date on the listing to keep it active (support ticket still open on that issue also)!

    This is an issue that can ruin businesses and reputations and it needs to be fixed IMMEDIATELY! Do not tell me to update the expiration date as the solution. A customer should NOT get 15 emails and complain to me about it so then I can try to intervene on the back end.... which also doesn't work.
     
  2. Nitesh

    Nitesh Support Staff

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    Hello,

    Please download theme again from your members area and upload it. It will resolve this issue.

    Thanks & Regards
    Nitesh Raghuwanshi
     
  3. kentoliver

    kentoliver Active Member

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    Do you think you can provide code changes for this specific functionality? Or where in lies the function for this new anti spam upgrade?

    As my client is also getting a high volume of spam through their 'captcha' contact form.

    Thanks so much,
    -Kent
     
  4. Nitesh

    Nitesh Support Staff

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    Hello Kent,

    From version 1.8.1 to 1.8.3 we have done changes in multiple files and added recaptcha file in library/control directory.
    So it is good if you add your customized files in the child theme. It will make your work easy for current and future updates.

    Thanks & Regards
    Nitesh Raghuwanshi
     

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