Video not Expanding

Discussion in 'Foogo Pro WordPress Theme' started by aquay, Sep 10, 2015.

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  1. aquay

    aquay Member

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    Our website address is: www.reputectsoftware.com.

    We just added a YouTube video to the homepage, the video plays fine but when you go to expand it, it jumps to the top of the page and does not show the enlarged video.

    Can you help us to correct this?

    Thanks :)
     
  2. nitin

    nitin Guest

    Hi,

    Greetings from InkThemes,

    It would be our pleasure to serve you.

    I just visited the URL provided by you and found that you are facing the issue as you are using an old version of the theme.

    Kindly, update your theme from the members area.

    Hope it will resolve your issue

    Thanks & Regards!
    Nitin
    InkThemes.com
     
  3. aquay

    aquay Member

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    Thanks Nitin,

    We've just uploaded the new version of the Foogo Theme but the video is not expanding to a larger screen. It just bounces out to the top of the page and then you have to press the Esc button to get out.

    Please look into this further so we can resolve this issue.
     
  4. aquay

    aquay Member

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    Hi again Nitin,

    I just tested the video on our demo page here: https://www.reputectsoftware.com/demo/
    which shows in expanded screen very well so, the problem is the video on the homepage which does not show in expanded screen.
    Would you please look into this and let us know what your solution is.
    Thank you.
     
  5. nitin

    nitin Guest

    Hi,

    We have successfully received your query and is being forwarded to our developers,

    As InkThemes has been receiving high volume of support requests our developers are busy at this moment, I will try to pull them on your issue and will get back to you with positive response ASAP.

    Hope you understand..

    Your patience will be highly appreciated,

    Warm Regards!
    Nitin
    InkThemes.com
     
  6. aquay

    aquay Member

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    Thank you Nitin. I appreciate your help.
     
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