Hi, I increased the video upload size and even after I am not able to upload the videos from my computer more than a specific size.And even if i upload some videos I am not able to play those videos. Can you please help me regarding?
Hello, Mostly such type of issues occur because of wrong permalink. If you have added custom permalink then remove it and use default permalink (Settings > Permalinks panel) in your dashboard. It will resolve this issue. If not then please provide us your website link so that we can check your issue.
Hi, I changed the permalink settings.But again its not working.can you please help me in solving the issue?
Hello, We have checked the video on your website and all are working fine. I think cache of your system creating the problem at your side. So please clear the cache of your system and then check your site. I hope it will solve your issue.
Hello, Could you please provide the following information listed below. Thread Link: http://www.inkthemes.com/community/threads/video-upload-and-not-playing-error.9439/ Your Website URL: WordPress Username: WordPress Password: Send this information on our email at [email protected] We will check and try to resolve your issue.
Hello, Maximum upload limit is 10MB of your website and you are uploading the video more than 10MB, due to which this issue is occurring. So this is not the theme issue. Contact with your service provider and asked to increase the upload limit of your website as per your requirement. This will solve your issue.