Hi, Greetings from InkThemes, It would be our pleasure to serve you. I have not seen anyone asking for refund. Our themes are designed so well and contains features that are more than enough for all types of applications. And we have a very very big bunch of highly satisfied customers enjoying the classic themes designed by us. If you are getting any trouble regarding any of the functionality, please let us know we are always here to help you. Customer satisfaction is our topmost priority. Thanks & Regards! Nitin InkThemes.com
Thank You for your reply Paullan. I am sure as Nitin says that there are many satisfied customers when the site is up & running ! It does take a long while for the assistance needed to get to that stage to be perfectly honest. I am happy with the theme as I see it working on the You Tube videos but would ideally think a company who are selling this product X amount per day/per hour that if forum based assistance is the first point of contact I feel there should be more support workers in general to meet demand. Glad your site is all sorted, just out of interest how long did it take? The concern I have is waiting for the problems to be sorted that it could go over the cool off period and I will then not be able to get a refund. While I appreciate Nitin's reply I would like to know the cool off period time frame. Thanks again
Hello Nitin, While I appreciate your reply and understand that you are doing your best, I would still like you to inform me of the cool off period as I would not want to wait for your assistance only to find that it is unable to fix the issue and I am unable to get a refund. Please how long after purchase can we ask for a refund ? Thank You
Hi, Greetings from InkThemes, Please have a look at the following URL http://www.inkthemes.com/support/terms-and-conditions/ Hope you will find your answer. Thanks & Regards! Nitin InkThemes.com
