Widgets Are Disappearing!

Discussion in 'Traffica WordPress Theme' started by garfie, Nov 29, 2019.

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  1. garfie

    garfie Member

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    Greeting,

    I have an odd thing going on with my Traffica Pro theme and I would like some help trying to figure out my issue. Every once in a while for no reason, my widgets disappear. I've looked to see if it's a certain plugin getting updated and it's not. Happens at random times and nothing I have reviewed and looked at has helped me. I have no idea how to troubleshoot this.

    Is there a log in Wordpress that I can turn on and see if that data might help to solve this issue? Do you have any suggestions, advice or do you already know about this issue? Any and all help would be appreciated.

    Thanks!
     
  2. shemaela21

    shemaela21 Guest Staff Member

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    Hello,

    Warm Wishes From InkThemes,

    Will you please allow us to check your website dashboard for once?

    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will let you know the needful.

    Regards,
    Shemaela
    InkThemes.com
     
  3. garfie

    garfie Member

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    I apologize for my delayed reply. I am still having this issue, but I have not found the reason for the behavior, nor can I recreate it. As soon as I can detect a pattern or a method to create the issue, I'll keep working on it. If I can ever detect the issue, I'll post back for help.

    Thank you!
     
  4. shemaela21

    shemaela21 Guest Staff Member

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    Hello,

    Warm wishes from InkThemes,

    That's fine!

    If the issue exists then you can share the set of credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will check the issue and let you know the needful.

    Regards,
    Shemaela
    InkThemes.com
     

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