Woocommerce Plugin throwing error on Hostgator when trying to install

Discussion in 'SaleJunction E-Commerce WordPress Theme' started by hallie7, Dec 11, 2015.

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  1. hallie7

    hallie7 New Member

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    Hello,
    Was needing some help in figuring out why when I tried to intall the woocommerce plugin it throws a Hostgator Error of 403-Forbidden. The Salejuction theme installed fine on Hostgator wordpress, but every time I click to intall the plugin it directs to the Hostgator error page. Any help would be much appreciated. Here is a screen shot of the error page.
    Thanks, Darryl Error page.png
     
  2. priya

    priya Guest

    Hello Darryl,

    Greetings from InkThemes!

    I would like to inform you that the issue is related to your server not with the theme.

    So you are kindly suggested to keep this issue to your host provider and they will better assist you regarding this.

    Hope you will understand.

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  3. hallie7

    hallie7 New Member

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    Hello Priyanka,

    Thanks for the quick response. I'm not much of a technical person so I wasn't sure where to ask the question. Thanks again for
    your help and I'll be contacting Hostgator to try an resolve the issue.

    Kind Regards,
    Darryl
     
  4. priya

    priya Guest

    You're welcome Darryl..:)

    Always free to ask your query, we are here to assist you..

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
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