WP-Admin / Dashboard timeout

Discussion in 'BusinessGrow One Page WordPress Theme' started by ems3mcshar, Feb 27, 2017.

  1. ems3mcshar

    ems3mcshar New Member

    Joined:
    May 26, 2013
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    Currently not able to access the dashboard on 3 sites all running business grow pro. When logging in at wp-admin i get a redirect loop that timesout. I can get to the dashboard by logging in, waiting a few seconds then just reloading the site url, this gives me the site with an admin bar and then i can access the dashboard by clicking the themes drop down. I cannot go to the main dashboard page though. Have confirmed it is the theme that has caused it by disabling all plugins, and also changing themes.

    Any ideas on a fix for this?
     
  2. nitin

    nitin Guest

    Hi,

    Greetings from InkThemes,

    To determine and fix the issue, we need access to your dashboard.

    So, send us your website WordPress login details at [email protected] along with the thread link.
    Your Website URL:
    WordPress Username:
    Password :


    We will try to fix the issue from our end and will let you know what's missing.

    Thanks & Regards!
    Nitin
    InkThemes.co
     

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