Hi there - I've been trying to switch themes from the free BlackBird to the PRO version. When I switch to the PRO version and try to upload an image for the 2nd heading/column on the homepage settings, WP freezes. It get stuck on the loading image and when I go visit the website, my browsers won't load it. When I try to go back to alphabgroup.com/wp-admin to login, the browsers won't load it. It takes several minutes for everything "refresh". I have updated the latest version of WP. Anyone have an idea of what the issue might be? How to fix it? Might it be better if I re-install a fresh version of WP and then load the BlackBird PRO? Thanks all!
Hello, We have checked your website it seems that you are using BlackBird Wordpress lite theme. Please download the fresh copy of BlackBird Pro Theme from the members area (http://inkthemes.com/members/member) and, upload and activate it in your dashboard. This will solve your issue. Follow the link given below for reference. http://www.inkthemes.com/how-to-update-a-premium-theme-by-inkthemes/05/ I hope this will help you.
