wysiwyg editor for custom elements blank

Discussion in 'One Page Pro WordPress Theme' started by mjcovert, Jun 21, 2017.

  1. mjcovert

    mjcovert New Member

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    when using the homepage: selection sorting, I have a few custom sections. The editor for them is completely blank. All that exists in these sections is a image gallery but I am unable to edit them now. Do I need to reinstall the theme?
     
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    It would be better for us to understand your query with the help of some edited screenshots.
    Please share some screenshots of the concerned areas of your site.

    So that we can deliver you an exact and appropriate solution to you,

    Looking forward to hearing from you soon.

    Thanks & Regards!
    Akbar
    InkThemes.com

    PS: You can create your screenshots using screenpresso (http://www.screenpresso.com).
     
  3. mjcovert

    mjcovert New Member

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    [​IMG] There is content in there but you cant see it, the section for content is just empty. All custom sections are like this.
     
  4. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    Greeting from InkThemes,

    We need WordPress admin credentials to figure out the issue.
    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will try to fix your issue.

    Regards,
    Akbar
    InkThemes.com
     
  5. mjcovert

    mjcovert New Member

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    I have sent these. and seen no progress. Is there something else you need? I would like to get to the bottom of this, this week! Cheers :)
     
  6. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    I have already replied you in this regard on your mailbox.

    Please check your e-mail and let me know.

    Thanks & Regards!
    Akbar
    InkThemes.com
     

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