ChatBot plugin for WordPress gives you a conversational interface to interact with your site visitors through automated chat responses.
Additionally, the plugin comes with a user-friendly admin panel where you can add and customize a chat box for the website. You can place this box on the screen wherever you want.
Moreover, you can improve user engagement by providing support, answer questions and help you generate more leads.
Key Features Of WordPress ChatBot Plugin –
Personalized ChatBot
WordPress chat support plugin gives you an option to personalize the appearance of the chatbot with 5 modern chat window templates.
Further, it allows you to add & edit multiple fields to the chatbox, change the background image and much more.
Plug and Play ChatBot
Chatbot plugin for WordPress works with plug n play technology which automatically detects and configure the languages. It provides the option to set languages from the backend with machine learning and AI.
Artificial Intelligence & NLP
This plugin is connected by Google’s natural language processing (NLP) and AI through Dialogflow to analyze the text. It provides instant responses to customers’ inquiries without taking much time and effort.
Onsite Retargeting
ChatBot WordPress plugin provides an onsite retargeting feature for monitoring the behavior of your visitors.
You can provide special offers & coupons on the website which will convert random site visitors into buyers. This eventually increases the conversion rate of your website.
User Intent Detection
This plugin comes with user intent detection option that plays a significant role in the chat interface. Further, its work is based on two types of user intents for commands such as-
- Predefined Intents – With this, you can add various functionality on the website without integration to DialogFlow API and AI. It automatically turned on or off on the site with the plugin installation.
Some examples of predefined intent are- website search, email subscription, feedback collection, FAQ, etc.
- Custom Intents – It gives you the option to build any type of intents, responses and custom chatbot on the site. Also, it lets you create a series of questions in DialogFlow that will be asked by the users.
Integrated With Facebook Messenger
You can also create chatbot by enabling Facebook messenger response option on the website. It allows your customers to interact with you with rich-media FaceBook Messenger.
ChatBot Activity Schedule
WordPress chat support plugin provides the scheduling option to show the chatbot on the website by the day and time.
Moreover, you can schedule the chatbot when you are not available to answer shopper’s question.
Social Icons
With this plugin, you can enable social sharing icons on the website like Skype, WhatsApp, Viber, any web link & phone call on the chat window.
Additional Features-
- It allows you to export email addresses in CSV format.
- This plugin allows you to display image, card, quick text reply or custom payload inside the ChatBot window.
- ChatBot plugin for WordPress is translation ready that includes .MO & .PO files for making a multilingual website.
- You can provide feedback option on the website through which users can quickly send an email about their experience.
