For All Customers. (Post thread link here incase your support question goes unanswered.)

Hello Heidi,

I think its a plugin issue. So please deactivate all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).


Note: Please create your separate threads while asking technical issues. Do not post in someone else's thread. Start your own topic. It will easier for us that way to provide you precise and on time support.

Thanks & Regards
Nitesh Raghuwanshi

 

Hi. I have a few issues which i have been emailing about yes i havent been able to get a response. This is the main one

1. How do i add adwords conversion tracking onto the Black Rider theme, which tracks your own home page form?

 

Hello,

It is not possible to add Adwords conversation tracking code in Lead capture form.

For contact us page

Go to template-contact.php present in your theme directory and follow the instruction as shown in image given below

Thanks & Regards
Gourav Shrivastava

 

Hi, okay as we can not implement conversion tracking i have spoken to Google who advise i can add an event tracking code in the form submission so it tracks when someone pressed the button. Where can i find where to add the coding for the home page contact form on the slider and also the form which is on every page by being set in the widget, i need to make it look like this <input id=”contact-submit” class=”button” type=”submit” value=”Submit” onClick="ga('send', 'event', { eventCategory: 'contact', eventAction: 'submit'});"> Please advise?

 

Hello,

For lead form files go to the
blackridertheme\functions\leads_form\custom_lead_form.php
and
blackridertheme\functions\blackrider-front.php

Thanks & Regards
Nitesh Raghuwanshi

 

Hey Neeraj, I need help with getting my RSS Feed working on my website. Here is a link to my post here in the forum, but haven't received a message back: http://www.inkthemes.com/community/...t-displaying-correctly-for-bizway-theme.1185/

It does have a screen shot showing the error posting when I go to my /feed/ page.

Thanks in advance...

 

Hello,

You have posted query in a conversation inbox. Maybe related support member have not opened it.
So please post complete query in a open forum or just post it here.
I will look to it and provide you possible solution.

Thanks & Regards
Nitesh Raghuwanshi

 

Hey guys, kinda lost in here and have been searching for my previous post and can't find an answer. Here was my previous post that no one has answered yet. Does anyone have a fix for my RSS feed display an error code? If you click the link it will show you the error. Hope I'm posting in the correct area. Thanks in advance, Nitesh...

Hey guys, I was wondering if you have a quick fix or a button to click I might have missed that could help my RSS Feed Display correctly.
My URL is: http://betacorehealth.com/feed/ that is giving the following error message:

This XML file does not appear to have any style information associated with it. The document tree is shown below.

I'm using the Bizway theme on that site.

Any help would greatly be appreciated.

Best Regards,

Jim Conyers

 

Hello Jim,

Please follow link given below.
http://wordpress.org/support/topic/...pear-to-have-any-style-information-associated
It will help you.

Thanks & Regards
Nitesh Raghuwanshi

 

Hie

I bought the classicraft theme and i cant link it to the paypal integration platform.

My second querry is that i can't seem to get the categories on my home page to open and reveal links to the pages. When i hover over the category it gives me a "javascipt:void(0) statement. How can i resolve this as up to now my theme is not yet up and running and i bought it a month ago???????

 

Hi.

Kindly check: http://www.inkthemes.com/community/threads/blog-excerpt.13219/. I didn't get any response yet and it's been more than 48 hrs already.

Thanks.

 

Replied

 

Your thread link please ...

Answer will be given directly in your threads.

 

To Inkthemes Staff. I purchased the Themia Pro less than a year ago, I believe, and Google is saying that my theme is not a responsive theme (not condusive to phones and tablets). Please send me the updated pro theme for Themita for my websites. I have used this on five different sites and it needs to be updated for today's fast-paced lifestyle.

 

I have not heard back within the 48 hour timeframe. Could someone assist me with this theme please.

http://www.inkthemes.com/community/conversations/help-with-infoway-pro-responsive-theme.1194/

 

http://www.inkthemes.com/community/threads/set-home-page-as-front-page-and-blog-as-posts-page.13233/. This is a link to my question. I tried to deactivate all plugins and reinstall the theme...didn't change anything. I can't get the right answer. Just to make it clear what I'm asking...I need to set the default page theme as my static front page so I can set my blog page to my Posts page. When selecting the drop down menu for the Front page....my current homepage (the local business theme homepage) doesn't show up as an option. Therefore, I can't select where I want my posts to go. I need to get this corrected asap.

 

I have the GeoCraft Theme. I would like the Post Button To Redirect to Contact Us Page rather than the Add Listing Page. How do I accomplish this Redirect? [email protected]

 

Hi.

Kindly check http://www.inkthemes.com/community/threads/blog-excerpt.13219/. This is the second time for the same thread that I didn't get a response within 48 hours.

Thanks.

 

Hi.

Kindly check on my query at http://www.inkthemes.com/community/threads/blog-excerpt.13219/. I posted this last Tuesday. No response yet until now.

Thanks.

 

Hi
Just purchased IMAGESUITE where your Bizway Theme is a bonus. Had myself registered and I ended up here but I can't seem to find the download link for the theme. I'm directed to this forum where I have no idea yet what's going on here. So confusing. Can you guys just direct me to the download link for Bizway? Simple request. Please don't complicate your option to access it. I'm simple minded and terribly stupid.

Art
Sydney